Privacy Policy
Last Updated: October 2025
At Hotel Krishna and Restaurant, accessible from https://hotelkrishnaandrestaurant.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us through our Website and booking system.
Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and address.
- Booking Details: Check-in/check-out dates, room preferences, and number of guests.
- Payment Information: Processed securely via Razorpay; we do not store your payment card details.
- Technical Data: IP address, browser type, device information, and cookies for analytics and functionality.
How We Use Your Information
We use the collected data to:
- Process and confirm your room reservations.
- Communicate booking details and updates.
- Provide customer support and respond to inquiries.
- Improve our services, website performance, and user experience.
- Comply with legal or regulatory requirements.
Payment and Security
- All online payments are securely processed through Razorpay.
- We do not collect or store any credit/debit card information on our servers.
- Razorpay may collect necessary financial data as per their own privacy policy.
- Our Website uses SSL (Secure Socket Layer) encryption to protect your data.
Cookies
Our Website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze website traffic. You can choose to disable cookies in your browser settings, but some features may not function properly.
Data Sharing and Disclosure
We respect your privacy — we do not sell, trade, or rent users' personal information. Your data may be shared only with:
- Service providers involved in booking or payment processing (e.g., Razorpay).
- Legal authorities, if required by law.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Request access to your personal data.
- Ask for correction or deletion of your data.
- Withdraw consent for processing (where applicable).
To exercise these rights, contact us using the details below.
External Links
Our Website may contain links to third-party sites (e.g., Razorpay or travel partners). We are not responsible for the privacy practices or content of these external websites.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date at the top.
Consent
By using our Website, you hereby consent to our Privacy Policy and agree to its terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
© 2025 Hotel Krishna and Restaurant. All Rights Reserved.